Vivyana • The Dragon Mystic PRIVACY POLICY

  1. Overview. Vivyana • The Dragon Mystic (“us”, “we”, or “our”) operates the https://thedragonmystic.com (the “Site”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Site and the choices you have associated with that data. We use your data to provide and improve the Site. By using the Site, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms of Service, accessible from https://thedragonmystic.com/terms.
  2. Definitions
    1. Site. Site is the https://thedragonmystic.com website operated by Vivyana • The Dragon Mystic.
    2. Personal Data. Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
    3. Usage Data. Usage Data is data collected automatically either generated by the use of the Site or from the Site infrastructure itself (for example, the duration of a page visit).
    4. Cookies. Cookies are small pieces of data stored on your device (computer or mobile device).
    5. Data Controller. Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.
    6. Data Processors (or Site Providers). Data Processor (or Site Provider) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the Sites of various Site Providers in order to process your data more effectively.
    7. Data Subject (or User). Data Subject is any living individual who is using our Site and is the subject of Personal Data.
  3. Information Collection and Use. We collect several different types of information for various purposes to provide and improve our Site to you.
    1. Types of Data Collected
      1. Personal Data. While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
        1. Email address
        2. First and last name
        3. Billing Address
        4. Shipping Address
        5. Cookies and Usage Data

        We may use your Personal Data to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

      2. Usage Data. We may also collect information about how the Site is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (i.e., IP address), browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
      3. Tracking Cookies Data. We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Site. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site. Examples of cookies we use:
        1. Session Cookies. We use Session Cookies to operate our Site.
        2. Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
        3. Security Cookies. We use Security Cookies for security purposes.
  4. Use of Data. Vivyana • The Dragon Mystic uses the collected data for various purposes:
    1. To provide and maintain our Site;
    2. To notify you about changes to our Site;
    3. To allow you to participate in interactive features of our Site when you choose to do so;
    4. To provide customer support;
    5. To gather analysis or valuable information so that we can improve our Site;
    6. To monitor the usage of our Site;
    7. To detect, prevent and address technical issues; and
    8. To provide you with news, special offers and general information about other goods, Sites and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
  5. Legal Basis for Processing Personal Data under General Data Protection Regulation (GDPR). If you are from the European Economic Area (EEA), Vivyana • The Dragon Mystic's legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.
    1. Reasons for Data Processing
      1. We need to perform a contract with you;
      2. You have given us permission to do so;
      3. The processing is in our legitimate interests and it is not overridden by your rights;
      4. For payment processing purposes; and
      5. To comply with the law.
  6. Retention of Data
    1. Personal Data. Vivyana • The Dragon Mystic will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
    2. Usage Data. Vivyana • The Dragon Mystic will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Site, or we are legally obligated to retain this data for longer time periods.
  7. Transfer of Data. Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. Vivyana • The Dragon Mystic will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
  8. Disclosure of Data
    1. Business Transaction. If Vivyana • The Dragon Mystic is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
    2. Disclosure for Law Enforcement.Under certain circumstances, Vivyana • The Dragon Mystic may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
    3. Legal Requirements. Vivyana • The Dragon Mystic may disclose your Personal Data in the good faith belief that such action is necessary to:
      1. To comply with a legal obligation;
      2. To protect and defend the rights or property of Vivyana • The Dragon Mystic;
      3. To prevent or investigate possible wrongdoing in connection with the Site;
      4. To protect the personal safety of users of the Site or the public; and
      5. To protect against legal liability.
  9. Security of Data. The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
  10. “Do Not Track” Signals. We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
  11. Your Data Protection Rights under GDPR. If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Vivyana • The Dragon Mystic aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us via email at: vivyana[at]thedragonmystic[dot]com.
  12. Data Protection Rights. You can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you via email at: vivyana[at]thedragonmystic[dot]com.
    1. The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
    2. The right to object. You have the right to object to our processing of your Personal Data.
    3. The right of restriction.You have the right to request that we restrict the processing of your personal information.
    4. The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.
    5. The right to withdraw consent. You also have the right to withdraw your consent at any time where Vivyana • The Dragon Mystic relied on your consent to process your personal information. Please note that we may ask you to verify your identity before responding to such requests. Withdrawing consent may result in deletion of your Registered User account and removal of access to purchased viewable Content.
    6. Under GDPR, you have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
  13. Service Providers. We may employ third party companies and individuals to facilitate our Site (“Service Providers”), to provide the service on our behalf, to perform Site-related services or to assist us in analyzing how our Site is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  14. Analytics. We may use third-party Service Providers to monitor and analyze the use of our Site.
    1. Google Analytics. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Site. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Site available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: http://www.google.com/intl/en/policies/privacy/
    2. Meta Pixel Tracking. Meta Pixel Tracking is an analytics service provided by Meta that enables the tracking and analysis of website traffic. Meta uses the data collected through Meta Pixel Tracking to monitor and understand the usage of our website. This data may also be shared with other services offered by Meta. The collected data may be utilized by Meta to personalize and customize advertisements within Meta’s advertising network. To provide you with the option to control your data, you have the ability to opt-out of having your activity on our website tracked by Meta Pixel Tracking. You can do this by adjusting your browser settings or using other mechanisms that are provided by Meta. Opting out will prevent the Meta Pixel Tracking code from gathering information about your visits and activities on our website. For more details regarding the privacy practices of Meta, we recommend visiting the Meta Privacy Policy, which can be found at: https://www.facebook.com/privacy/policy/
  15. Payments
    1. Payment Processors. We use third-party services for payment processing (e.g. payment processors), including Stripe and PayPal.
    2. Payment Details Storage. We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
  16. Links to Other Sites. Our Site may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third party sites or services.
  17. Children’s Privacy. The Site is only available for individuals aged 16 years or older. If you are 16 or older, but under the age of majority in your jurisdiction, you should review this Policy with your parent or guardian to make sure that you and your parent or guardian understand it. If you are a parent or guardian and you are aware that your child has provided us with Personal Data without your consent, and wish us to delete any collected personal information, please contact us at: vivyana[at]thedragonmystic[dot]com and we will take steps to remove that information from our servers.
  18. Changes to This Privacy Policy. We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Site, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
  19. Feedback. If you have any questions about this Privacy Policy, please contact us by email at: vivyana[at]thedragonmystic[dot]com.